Integration with ticket systems

[Samhith]

Does the service have any integration with some ticket systems?

[aserey]

Hello dear support.

What ticket system like Remedy Service Desk Management, JIRA EngageBay, Zendesk, LiveAgent, BIGContacts, ProProfs Knowledge Base, ProProfs Help Desk, Faveo HelpDesk, ServiceNow ITSM, Raiseaticket AND Kapture CX have integration Secpod with and Sucess Cases in the world?.

Thanks!

[Thanga Prakash]

Hi, thanks for asking! We currently support ServiceNow and Freshservice integrations, and we have additional ticket-system connectors in the pipeline. We’re tracking interest and will prioritize requests based on customer demand. If you have a specific product you’d like us to prioritize (for example Jira Service Management or Zendesk), please let us know, this will help us prioritize the feature.

[Author]

Posts