• This topic has 3 replies, 3 voices, and was last updated by MarcStone.
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    • #6443
      MarcStone
      Participant

        Anyone else experiencing latency on API calls back to the database?

         

        We’re seeing 15ms+ response times and some modules take upwards of a minute to pull in data.

      • #6444
        Community Manager
        Participant

          The team is debugging this issue, we will keep you informed. Thanks for notifying us Marc.

        • #6447
          Thanga Prakash
          Participant

            Thanks for raising this. Could you please specify which API you are seeing the latency on? That would help us narrow it down.

            In some cases, especially where a large number of vulnerabilities are discovered, the data volume can be significant, which naturally affects processing time for certain accounts.

            That said, we are always working on optimizing performance and improving response times across the board. Appreciate your patience!

          • #6448
            MarcStone
            Participant

              It was almost all of the APIs pulling info from the backend databases.  We are working with our Onboarding team but I was curious if other users were experiencing anything.

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